Virginia Insurance Counseling & Assistance Program

The Virginia Insurance Counseling Assistance Program (VICAP) is part of a national network of programs that offers free, unbiased, confidential counseling and assistance for people who have Medicare or are about to enroll in Medicare. VICAP counselors are certified and trained to assist individuals in understanding all Medicare benefits including:

  • Medicare
  • Medicare Part D
  • Medicare Advantage Plans
  • Medigap
  • Long-Term Care Insurance

VICAP counselors also provide information on eligibility for Medicare Savings Programs and Low Income Subsidy (extra help) for Medicare D. In addition, working collaboratively with the Senior Medicare Patrol, VICAP counselors help educate and empower beneficiaries to take an active role in detecting and preventing health care fraud and abuse.

For additional information, click here.

Counselors are available by appointment. Please call 540-825-3100 and ask for the VICAP counselor for your county.